We provide equipment and supplies that give you a better quality of life. We supply Advocate Diabetic Supplies, Disc Disease Solutions, Encore Premium, Vital Wear Systems, and Orthofeet Orthotics.
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Break-In instructions for new shoes.
Congratulations on receiving your new shoes. In accordance with Medicare regulations, they have been selected from our own inventory, from another company or have been fabricated to provide you with optimum comfort and protection. In order to receive the greatest benefits from this footwear, please follow these suggested guidelines.
Getting used to your shoes
People with decreased feeling in their feet may have a false sense of security as to how much at risk their feet actually are. An ulcer under the foot can develop in a couple of hours even if the shoes are expertly fit. In order to best avoid any irritation, please adhere to the following break-in schedule:
| FIRST DAY | Wear One Hour |
| SECOND DAY | Wear Two Hours – Check feet after first hour |
| THIRD DAY | Wear Three Hours |
| FOURTH DAY | Wear Four Hours – Check feet after two hours |
| FIFTH DAY | Wear Full Day – Check after lunch |
Follow-Up
You should have regularly scheduled visits with our office. Please direct any questions about the items received today to this office. Billing questions may be directed to your Medicare carrier. Every four months get rid of the inserts in your shoes and put in a new pair. In one year, you will receive a reminder to return to our office to evaluate the condition of these shoes.
Return Policy
Shoes that are unsuitable may be returned within four weeks of dispensing. The shoes must be in good condition, i.e., no scuffmarks, outside dirt or obvious wear on the soles. We strongly urge you to wear these shoes in your home for the first week. Substandard shoes may also be returned as all warranties, expressed and implied under applicable State law will be honored.
What Is Covered by Medicare?
Medicare covers 80% of the cost of the following (per year):
Billing Codes
| A5500 | For diabetics only, fitting (including follow-up), custom preparation and supply of off-the-shelf depth-inlay shoe manufactured to accommodate multi-density insert(s), per shoe. |
| A5512 | For diabetics only, multiple density insert, direct formed, molded to foot after external heat source of 230 degrees fahrenheit or higher, total contact with patient’s foot, including arch, base layer minimum of ¼ inch material of shore a 35 durometer, or 3/16 inch material of shore a 40 durometer (or higher), prefabricated, each. |
| A5513 | For diabetics only, multiple density insert, custom molded from model of patient’s foot, total contact with patient’s foot, including arch, base layer minimum of 3/16 inch material of shore a 35 durometer or higher, includes arch filler and other shaping material, custom fabricated, each. |
| Toe Filler L5000 |
Partial foot, shoe insert with longitudinal arch, toe filler (Inserts for missing toes or partial foot amputation). |
| (A5500, A5512 and A5513).(A | |
| Code Modifiers: | |
| KX | Specific required documentation on file |
| LT | Left side |
| RT | Right side |
| Coverage – Diabetic shoes, inserts and/or modifications are covered if the following criteria are met: | |
| 1) | Patients who have diabetes mellitus (ICD-9-CM diagnosis code 250.00-250.91) and: |
| 2) | This patient has one or more of the following conditions: |
| a. History of partial or complete amputation of the foot. | |
| b. History of previous foot ulceration. | |
| c. History of pre-ulcerative callus. | |
| d. Peripheral Neuropathy with evidence of callus formation. | |
| e. Foot deformity. | |
| f. Poor circulation. | |
3) The certifying physician, who is managing the patient’s systemic diabetes condition has certified that indications (1) and (2) are met and that he/she is treating the patient under a comprehensive plan of care for his/her diabetes and that the patient needs diabetic shoes. The certifying physician must be an M.D. or D.O.
This policy requires that the certifying physician, providing the medical care for the diabetic condition must sign a statement that the conditions stated above are met.
The prescribing physician may be a podiatrist, M.D. or D.O. and should write the order for the therapeutic shoes, modifications, and inserts.
The supplier, the person or entity furnishing the shoes, modifications, or inserts may be a podiatrist, pedorthist, orthotist, prosthetist, or other qualified individual. The supplier should bill Medicare for the service.